Workshop Controller – Main Dealership
Location: Dartford
Salary: £33,000 – £38,000 basic (DOE)
Bonus: Up to £1,050 per month OTE (with over-achievement available)
Hours: Monday to Friday, 7:30am – 5:30pm (1 hour lunch)
Job Type: Full-time | Permanent
An excellent opportunity has become available for an experienced Workshop Controller to join a busy main dealership in Dartford. This is a key role within the aftersales operation, offering strong earning potential and the chance to be part of a growing workshop.
The site currently operates with 9 technicians, with new ramps being installed next week and plans already in place to expand the workshop to 13 technicians. This is an exciting time to join as the business continues to invest and grow.
The Role
As Workshop Controller, you will be responsible for the day-to-day control of the workshop, ensuring maximum productivity, efficiency, and quality of work. You’ll act as the central link between technicians, service advisors, and management.
Key Responsibilities
- Control daily workshop loading and technician allocation
- Monitor productivity, efficiency, and labour sales performance
- Support technicians with job flow, technical guidance, and time management
- Ensure work is completed to manufacturer and dealership standards
- Maintain strong communication between service reception and workshop
- Assist in achieving CXM and customer satisfaction targets
- Support workshop growth as technician numbers increase
Requirements
- Previous experience as a Workshop Controller or Senior Technician ready to step up
- Main dealer experience strongly preferred
- Strong organisational and leadership skills
- Ability to manage workflow in a fast-paced environment
- Confident using dealer systems and workshop processes
- Customer-focused mindset with attention to quality and detail
What’s On Offer
- £33,000 – £38,000 basic salary depending on experience
- Bonus opportunity up to £1,050 per month (with ability to exceed)
- Monday to Friday only — no weekends
- Investment into workshop facilities and expansion
- Stable, well-supported main dealer environment
- Long-term career development opportunities
Interested?
If you’re an experienced Workshop Controller — or a Senior Technician ready to take the next step — we’d like to hear from you.
Apply today with your CV and a member of our recruitment team will be in touch to discuss the role confidentially.