Service Advisor
£30,000 Basic Salary | £38,400 OTE
Monday to Friday 8:00am – 6:00pm | Saturday 8:00am – 2:00pm
Permanent | Full Time
Our client, a busy and successful main dealership, is looking to recruit an experienced Service Advisor to join their Aftersales team.
This is an excellent opportunity for a customer-focused automotive professional who enjoys delivering outstanding service, building strong customer relationships, and working within a fast-paced dealership environment.
What's on Offer?
- £30,000 Basic Salary
- £38,400 OTE (£8,400 Bonus at 100% Performance)
- Established and successful Aftersales department
- Ongoing training and development opportunities
- Long-term career progression within a growing business
Duties & Responsibilities
- Acting as the main point of contact for customers throughout the service and repair process.
- Booking vehicles into the workshop for servicing, maintenance and repair work.
- Keeping customers updated on vehicle progress and managing expectations.
- Liaising closely with Technicians and Workshop Control to ensure efficient workflow.
- Preparing estimates, service documentation and invoices.
- Identifying opportunities for additional repair work and upselling where appropriate.
- Delivering exceptional customer service to encourage repeat business and customer loyalty.
- Ensuring all administration is completed accurately and efficiently.
Your Background & Skills
- Minimum 3 years' experience as a Service Advisor within the motor trade.
- Strong customer service and relationship-building skills.
- Excellent communication and organisational abilities.
- Ability to work effectively in a busy, target-driven environment.
- Professional, positive and customer-focused approach.
- Strong attention to detail and administration skills.
- Full UK Driving Licence preferred.
Why Apply?
- Competitive basic salary and achievable bonus structure.
- Join a busy and established dealership operation.
- Work alongside an experienced and supportive Aftersales team.
- Genuine opportunity for long-term career development.
If you're an experienced Service Advisor looking for your next challenge, we'd love to hear from you.
Apply today with your CV for immediate consideration.