Senior Service Advisor
Basic £35k - £36k DOE, OTE £40k+ uncapped
Croydon
Permanent/Full Time
Monday to Friday (8am - 6pm) - No Weekends
Our client, a Motor Trade main dealer group in the Croydon area, is on the lookout for a Senior Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in the motor trade working as a Senior Service Advisor or an experienced Service Advisor looking for a step-up.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.