Senior Service Advisor
Basic £30k, OTE £45k
Harlow
Monday to Friday 8am to 5.30pm, 1 in4 Saturdays 8am to 12.30pm
Permanent/Full Time
Are you an experienced main dealer Service Advisor looking for a step up?
Our client, a Motor Trade main dealer group in the Harlow area, is on the lookout for a Senior Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in the motor trade working as a Service Advisor.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Senior Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.