Smart Repairer - Essex

Basic £25k - £28k, OTE up to £36k - Bodyshop
Ref: 2420 Date Posted: Monday 20 Sep 2021
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Our client, a franchised dealer group in the RM postcode area of Essex is currently recruiting for a Smart Repair Technician to join their busy bodyshop team. The basic salary on offer is £25k - £28k with up to £8k bonus.

You will be responsible for carrying out any general cosmetic repairs to customer vehicles and used-car stock.  Your work will be of the highest standard and workmanship, using the tools provided and cover all sites in the Essex area for the Group.

Role responsibilities – including but not limited to

  • To examine vehicles to identify additional work for repair, liaising with the Service Manager to obtain permission to proceed
  • To carry out alloy wheel refurbishments
  • To carry out cosmetic paint repairs
  • To carry out seat fabric repairs
  • To carry out minor dent removals
  • To clearly document all work performed ensuring that times are recorded accurately and within agreed time frames
  • To take care of vehicles whilst being worked on
  • To adhere to health and safety requirements and maintain a tidy workstation

Who you need to be

  • You must have excellent communication skills to communicate credibly with our customers, colleagues and senior management
  • You must enjoy working in a fast-paced environment recognising individual responsibility to contribute to the performance and success of the team. You will have an understanding of the needs of others and a willingness to go the extra mile
  • You will have the ability to keep up-to-date with complex information, proven selling skills and good analytical and problem-solving skills
  • You will be good with administration, diary management and following up within agreed time frames
  • You will be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
  • You will have a passion for customer service, have a process orientated approach and be professional and well presented 

 Your experience

  • You will have a minimum of 2 years’ experience in the industry, working on basic and complex small to medium repairs
  • You must be apprentice-trained and qualified to NVQ Level 3 in Light Vehicle Mechanical, Maintenance & Repair or NVQ equivalent. You will ideally have at least two years’ experience of working in a franchised dealership/or large bodyshop since completing your apprenticeship
  • You will have good IT skills including the ability to use Microsoft Outlook, Word, Excel to an intermediate level 
  • You will have a valid clean UK Driving Licence                                                                                                                                                                               

  Working hours are Monday - Friday 8am - 5pm 

 If you would like to hear more about this Smart Repairer role and others in the Motor Trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.