SMART Repair Technician - Hertfordshire

Genuine £40,000 Earning potential - Bodyshop
Ref: 2460 Date Posted: Friday 11 Jun 2021
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As a SMART Technician for this dealership in the Enfield area, you will be responsible for carrying out any general cosmetic repairs to customer vehicles and used-car stock.  Your work will be of the highest standard and workmanship, using the tools provided.

Role responsibilities – including but not limited to

  • To examine vehicles to identify additional work for repair, liaising with the Service Manager to obtain permission to proceed
  • To carry out wheel refurbishments
  • To carry out cosmetic paint repairs
  • To carry out seat fabric repairs
  • To carry out minor dent removals
  • To clearly document all work performed ensuring that times are recorded accurately and within agreed time frames
  • To take care of vehicles whilst being worked on
  • To adhere to health and safety requirements and maintain a tidy workstation

Who you need to be

  • You must have excellent communication skills to communicate credibly with our customers, colleagues and senior management
  • You must enjoy working in a fast-paced environment recognising individual responsibility to contribute to the performance and success of the team. You will have an understanding of the needs of others and a willingness to go the extra mile
  • You will have the ability to keep up-to-date with complex information, proven selling skills and good analytical and problem-solving skills
  • You will be good with administration, diary management and following up within agreed time frames
  • You will be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
  • You will have a passion for customer service, have a process orientated approach and be professional and well presented 

 Your experience

  • You will have a minimum of 2 years’ experience in the industry, working on basic and complex small to medium repairs
  • You must be apprentice-trained and qualified to NVQ Level 3 in Light Vehicle Mechanical, Maintenance & Repair or NVQ equivalent. You will ideally have at least two years’ experience of working in a franchised dealership since completing your apprenticeship
  • You will have good IT skills including the ability to use Microsoft Outlook, Word, Excel to an intermediate level 
  • You will have a valid clean UK Driving Licence                                                                                                                                                                               

What do we offer?

  • Competitive salary
  • 23 days’ annual holiday plus bank holidays
  • Performance related commission/bonus scheme
  • Childcare Vouchers, Cycle to Work, & employee discount schemes
  • Pension scheme & life assurance

  Working hours are Monday - Friday 8am - 5pm 

 If you would like to hear more about this SMART role and others in the Motor Trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.