Service Advisor - Essex

£22-25k basic with £30-32k OTE - Service
Ref: 2696 Date Posted: Wednesday 27 Oct 2021
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One of our clients and well-respected main dealer group in the Chelmsford area are looking to appoint a dynamic and enthusiastic Service Advisor.  Offering a basic of £22-25k with an of OTE £30k.

  • Are you an experienced main dealer Service Advisor looking for a new challenge?
  • Do you have excellent communication skills and the ability to build rapport and develop and maintain strong working relationships?
  • Can you create a relaxed and stress-free environment for customers whilst contributing to a happy, positive working team environment?

If you can answer yes to these questions, please apply today!

Job Description

Working as a Service Advisor you will provide a high level of customer satisfaction by ensuring all job functions and tasks are delivered in an accurate and timely manner. 

Ensuring that you:

  • Respond positively to customer telephone enquiries relating to service and repairs.
  • Ensure vehicles will be ready at the time agreed and advising the customer accordingly.
  • Answering customers' questions regarding technical problems, warranties, services and repairs in a manner that is easily understood and without excessive technical jargon.
  • Checking all documents for accurate completion, maintaining all customer records.

Working hours are Monday to Friday 8am to 6pm with 1 in 3 Saturdays 8am to 1pm.

For further details on this role and other jobs in the motor trade please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.