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Service Advisor - Essex

Circa £32-35k uncapped earning potential - Service
Ref: 2117 Date Posted: Monday 19 Dec 2022

An opportunity has arisen for an experienced Motor Trade Service Advisor to join a prestige franchised main dealer in the SS postcode area of Essex. The basic salary will be based on your experience and you can expect to earn an uncapped total package of £32-35k.

This key position has a major part to play in achieving dealership success by providing a professional service to all of our client’s aftersales customers. To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership or very similar role. 

The Role of a Service Advisor:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department
  • Advising on technical queries or issues
  • Booking vehicles into the department for work to be carried out
  • Informing customers of the progress of their vehicle
  • Cross selling customer repairs and parts
  • Finalising the invoice on completion of required work

About you:

  • The ability to work independently in a busy, pressurised environment is essential
  • Customer focus, relationship maintenance and communication skills are of paramount importance in this role
  • Technical skills and experience are essential
  • The successful applicant will be self-motivated, with a proactive approach to customer service
  • A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
  • You are required to have Service Advisor experience from within the Automotive trade so that you can hit the ground running
  • You must be well presented and have excellent interpersonal and organisational skills
  • You must be IT literate including knowledge of Drive and 1-Link

Hours of work - Monday to Friday 08.00-18.00 with rota'd Saturdays. 

For further details on this role and other jobs in the motor trade please submit your CV to ACS Automotive Recruitment Consultancy.