Service Administrator - Hertfordshire

Basic £24k plus bonus - Administration
Ref: 3116 Date Posted: Tuesday 09 Aug 2022
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We are currently looking for a Service Administrator for a franchised Vehicle Dealership in the WD postcode area of Hertfordshire. The basic salary on offer is £24k plus bonus. You are required to have some experience as a Service Advisor as you may need to cover the front desk at times of holiday or sickness, but this wont be your main duty.

• Are you a successful Service Advisor/Administrator with main dealer experience?

• Are you a team player who can work under your own initiative?

• Can you offer your internal and external customer's high levels of customer service?

If so please read on...

MAIN PURPOSE OF THE SERVICE ADMINISTRATOR JOB:

To provide administration management, invoicing and warranty  
Handling the Queries, complaints from invoicing and requesting order numbers for full repair authority
Loading of workshop hours and MOT bookings
To take responsibility of all roles passed by the Site Manager

MAIN RESPONSIBILITIES OF THE SERVICE ADMINISTRATOR JOB:

  • Daily invoicing and control of hours being booked accordingly.
  • Submission of warranty and R & M claims to the manufacturer.
  • Assisting with administration requirements from the manufacturer to comply with dealer standard.
  • Control of work in progress through to invoicing
  • Sending out information to customers when instructed to do so.
  • Maintaining order with work requests and authorisation.
  • Supporting all departments with Administration Duties including the preparation of daily banking sheets and the handling of Cash/Cheques. 
  • Filing and recording of all workshop paperwork.
  • Assisting with other general administration duties as and when time permits.


For further details on this role and other jobs in the motor trade please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy