Senior Service Advisor - Hertfordshire

Volume Brands - Service
Ref: 3061 Date Posted: Thursday 23 Jun 2022
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One of our clients, a franchised main car dealership based in Letchworth area are looking for a dynamic and enthusiastic Senior Service Advisor. Offering a basic of £30K with an of OTE £36K.

  • Are you an experienced main dealer Service Advisor looking for a new challenge or a senior service advisor looking for your next move?
  • Do you have excellent communication skills and the ability to build rapport and develop and maintain strong working relationships?
  • Can you create a relaxed and stress-free environment for customers whilst contributing to a happy, positive working team environment?

If you can answer yes to these questions, please apply today!

Job Description

Working as a Senior Service Advisor you will provide a high level of customer satisfaction by ensuring all job functions and tasks are delivered in an accurate and timely manner. 

Ensuring that you:

  • Respond positively to customer telephone enquiries relating to service and repairs.
  • Ensure vehicles will be ready at the time agreed and advising the customer accordingly.
  • Answering customers' questions regarding technical problems, warranties, services and repairs in a manner that is easily understood and without excessive technical jargon.
  • Checking all documents for accurate completion, maintaining all customer records.

Working hours are Monday to Friday 8am to 6pm with alternate Saturdays 8am to 1pm.

For further details on this role and other jobs in the motor trade please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.