Senior Service Advisor - Berkshire

£25k - £28k basic with £35k OTE - Service
Ref: 2815 Date Posted: Wednesday 26 Jan 2022
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Our client is a volume dealership in the Reading area of Berkshire is currently recruiting for an experienced Senior Service Advisor to join their team. The salary on offer is £25k - £28k DOE, with an OTE of up to £35k.

This dealership is looking for a Senior Service Advisor with the drive and enthusiasm to push the business forwards. Working in this friendly team you will have the opportunity to develop your skills and bring a real difference to the level of service customers' receive.

Senior Service Advisor Job role
- You will be the first contact for the customer as they enter the dealership
- You will explain the repair process and then book the customers vehicles in. 
- You must effectively sell products and services as well as making customer bookings. Communicating with the workshop controller and the customer to ascertain the level of work required and gain authorisation. 
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
- Assist the service manager with daily tasks, stepping into this role when they are off site.

In order to be considered for this role you must have at least 3 plus years' experience as a Service Advisor within a main dealership. Kerridge/One Link/Motability/ Warranty experience in particular would be an advantage.

  • Working hours - Monday to Friday 8am to 5pm.
  • 22 days holiday per year plus Bank Holidays.

If you would like to hear more about this Senior Service Advisor role and others within the Motor Trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.