Senior Service Advisor - Kent

Basic £26k, OTE £32k - Service
Ref: 2375 Date Posted: Monday 17 May 2021
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Our client is a franchised volume dealership in the ME postcode area of Kent is currently recruiting for an experienced Senior Service Advisor to join their team. The salary on offer is a £26k basic, with a realistic £32k OTE.

This is a fantastic opportunity to get on board with a leading dealer group with the chance to progress on to Service Manager in the future. This dealership is looking for a Senior Service Advisor with the drive and enthusiasm to push the business forwards. Working in this small team you will have the opportunity to develop your skills and bring a real difference to the level of service customers' receive.

Senior Service Advisor Job role
- You will be the first contact for the customer as they enter the dealership
- You will explain the repair process and then book the customers vehicles in. 
- You must effectively sell products and services as well as making customer bookings. Communicating with the workshop controller and the customer to ascertain the level of work required and gain authorisation. 
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
- Assist the service manager with daily tasks, stepping into this role when they are off site.

Working hours are Monday to Friday 8am to 5.30pm and 1 in 3 Saturdays 8am to 1pm.

In order to be considered for this role you must have at least 3 plus years' experience as a Service Advisor within a main dealership.

If you would like to hear more about this Senior Service Advisor role and others within the Motor Trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.