Parts Advisor - North London

Basic £24.5k, - £25.5k, OTE £28.5k - Parts
Ref: 2714 Date Posted: Monday 29 Nov 2021
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Our client, a franchised dealership in the EN postcode area of North London is currently recruiting for an experienced Parts Advisor to join their busy parts department. The basic salary is £24.5k - £25.5k with an OTE of £28.5k.

Main Tasks

  • To liaise with customers both on the telephone and face to face, assisting to identify and source parts
  • To ensure parts are correctly ordered to specification and checked on arrival
  • To follow up with customers on progress of parts and prices
  • To maintain a tidy Parts department and workstation
  • To assist with stock checks, identifying damaged goods or losses
  • To have a passion for customer service, enjoy working on the phone and face to face, speaking to customers developing rapport and following up as agreed


We are looking for people who are:

  • Enthusiastic, friendly and helpful
  • Committed to delivering an excellent customer service
  • Excellent communicators, organised and have great inter-personal skills

Requirements:

  • A full current UK driving licence
  • To be computer literate, with knowledge of Kerridge/Drive & ETK
  • Previous experience of a parts operation and of stock control procedures is essential

Working hours are Monday – Friday, 8am – 6pm or 7am - 5pm and Saturdays 8am - 2pm on a rota basis (Saturdays to be paid as overtime)

For further details on this Parts Advisor role and other jobs in the motor trade please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy