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Our client, an independent Vehicle Dealership in the CM postcode area of Essex is currently recruiting for an Aftercare Advisor/Complaints Handler to join their busy Aftersales team. We are looking for someone who has come from a highly trained customer service background, maybe from a big corporate company or call centre. Someone who is has worked at Team Leader level and undertaken training courses on how to effectively handle customer complaints and resolve them in a calm and efficient manner.
Role description
The role of Aftercare Advisor will require you to provide outstanding and proactive customer care at all times. You will be the first point of contact for customers in terms of aftersales, reviews and any queries they may have after their purchase.
Key Responsibilities:
About you:
Working hours are Monday to Friday 9am to 6pm, with weekends as required.
If you would like to hear more about this Aftersare Advisor vacancy and others in the Motor Trade, please submit your CV to ACS Automotive Recruitment Consultancy.
Adam Curtis Specialist Automotive Recruitment Consultancy - T/A ACS Automotive Recruitment Consultancy