Bodyshop Advisor/Estimator - East Sussex

Circa £25k basic and £28-30k OTE - Service
Ref: 3007 Date Posted: Wednesday 11 May 2022
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Our client, a Franchised vehicle dealership in the Brighton area is currently looking for a Bodyshop Advisor/Estimator/Administrator to join their friendly and welcoming team. The basic salary on offer is circa £25,000 and your OTE will be £28-30k.

To successfully apply for this role your will need to have a career history as a Bodyshop Advisor/Administrator or you could come from a Service Advisor/Administrator background. Motor industry Aftersales/Bodyshop experience is required in some form.

Job Description:

  • Advise customers of precise and where appropriate, estimated costs of repairs and work to be undertaken. Advise on predicted completion times and collection arrangements.
  • Train to complete basic estimating duties, working alongside qualified VDA’s.
  • Ensure proper qualification and total understanding of customer needs and requirements.
  • Ensure feedback on any customer problems and complaints to the Bodyshop Manager.
  • Notify customers of progress, completion of work or any delay/problems encountered.
  • Ensure that the customer clearly understands obligations under warranty and the manufacturer’s policy and wording on warranty claim paperwork.
  • Communicate clearly, regularly and unambiguously with customers and other members of the workshop staff.
  • Maintain close dialogue with other departmental staff with whom there is interaction.

To successfully apply for this role, you will need to be proficient in using dealership computer systems and workshop loading systems. You will need to be a good communicator and have excellent attention to detail.

For further details on this Bodyshop role and other jobs in the Automotive Industry in your area please submit your CV to Adam Curtis at ACS Automotive Recruitment Consultancy.